Privacy Policy

Introduction

Swift Desk I.T., LLC ("we," "our," or "us") is committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at swiftdeskit.com or engage our IT managed services and web design services.

We are a veteran-owned IT services company based in Woodbridge, Virginia, serving small businesses throughout Northern Virginia.

Information We Collect

Information You Provide

When you fill out our contact form or request a free IT assessment, we collect the following information:

• Full name
• Company name
• Email address
• Phone number
• Number of employees
• Service interest
• Description of your IT needs
• Preferred timeline

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage patterns through our self-hosted analytics platform (Umami). This may include:

• Pages visited and time spent on each page
• Referring website or source
• Browser type and version
• Device type (desktop, mobile, tablet)
• General geographic location (country/region level)

Our analytics platform is self-hosted and does not use cookies or collect personally identifiable information. We do not use Google Analytics or any third-party tracking services that share your data with advertisers.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and contact form submissions
• Provide IT managed services, web design, and related services
• Schedule free IT assessments
• Send you information about our services that you have requested
• Improve our website and services based on aggregate usage data
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Contact Form Processing

Our contact form submissions are processed through Web3Forms, a third-party form handling service. When you submit our contact form, your information is transmitted securely to Web3Forms, which forwards it to our business email. Web3Forms does not store your submissions permanently or use your data for any purpose other than delivering it to us. For more information, please review the Web3Forms Privacy Policy.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. Our website uses SSL/TLS encryption (HTTPS) to secure data transmitted between your browser and our server. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you interact with.

We use the following third-party services in connection with our website:

• Hostinger — Website hosting
• Web3Forms — Contact form processing
• Umami (self-hosted) — Privacy-focused website analytics

Virginia Consumer Data Protection Act (VCDPA)

If you are a Virginia resident, you may have certain rights under the Virginia Consumer Data Protection Act (VCDPA), including the right to:

• Confirm whether we are processing your personal data
• Access your personal data
• Correct inaccuracies in your personal data
• Delete your personal data
• Obtain a copy of your personal data in a portable format
• Opt out of the processing of your personal data for targeted advertising, sale, or profiling

We do not sell personal data, process personal data for targeted advertising, or engage in profiling that produces legal or similarly significant effects.

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Swift Desk I.T., LLC
Woodbridge, VA 22191
Email: support@swiftdeskit.com
Phone: 703-239-3756